21+ | Responsible Gaming Policy

Responsible Gaming with iv66 — Your wellbeing comes first

At iv66, we are committed to ensuring every player can enjoy a safe and secure environment. Deposit limits, time limits, and self-exclusion tools are always available to keep players protected.

What Responsible Gaming means

iv66's Core Policy

As an online casino platform in Myanmar, iv66 is committed to ensuring our players can enjoy gaming safely. Online gaming should be a form of entertainment and relaxation — it should not cause financial stress or mental strain.

Responsible gaming means playing with control over your money and time. Play only with what you can afford, and make good decisions even when you are losing. iv66 is always here to protect players who take part in gaming on our platform in line with these principles.

Note: The iv66 platform is available to players aged 21 and above only. We do not allow anyone under 21 to access or play, for any reason.

Gaming is entertainment, not a way to rely on for income. iv66 believes every player should understand the risks behind their gaming and be able to make good decisions.

iv66's Protection Tools

Features designed to help players stay in control

Deposit Limit

You can set how much you want to deposit per day, week, or month. It is one of the best ways to manage your budget and can be changed immediately from within your account.

Session Time Limit

You can set a weekly limit on how long you play. Once the limit is reached, the system will automatically alert you and can end your session. This helps you keep your playing time balanced.

Self-Exclusion

You can choose to temporarily close your account or restrict access for a longer period. Contact Support to submit a self-exclusion request and we will act on it right away.

Time-Out

You can take a break from playing for anywhere between one week and one month. During this time your account access will be closed and you will not receive any promotional emails. The account cannot be reopened until the time-out period is over.

21+ Age Verification

Players' ages are verified starting from the moment they register. Only players aged 21 and above are allowed to use the platform, and no player may bypass this restriction.

24/7 Support

If gambling is causing you concern, you can reach our team immediately via 24/7 Live Chat or Email in Myanmar language. Our team can guide players toward a safer path.

Signs of Problem Gambling

If you notice any of the following signs in yourself, take action today

Gambling should be a form of entertainment. If it is causing you ongoing stress, damaged relationships, or financial losses, please contact our Support.

  • Chasing losses by betting larger amounts to try to win back money you have lost
  • Trying to stop gambling but being unable to and continuing to play
  • Borrowing money to gamble or using money that you want to hide from your partner or family
  • Hiding your gambling from family or friends and being dishonest about it
  • Neglecting work, education, or family responsibilities because of gambling
  • Feeling trapped and unable to make decisions due to gambling-related pressure
  • Spending long periods worrying and feeling stuck thinking about gambling

How to Use Responsible Gaming Tools

Follow these steps through your account

1

Log in to your account

Go to the iv66 login page and sign in to your account. Once you reach the Dashboard, open your Profile settings.

2

Find the Responsible Gaming settings

Inside your Profile, look for the "Responsible Gaming" section. The available limit options will be shown there.

3

Choose the right limit for you

Select a deposit limit, playtime limit, or time-out, then set the amount or duration and confirm.

4

Contact Support if you need self-exclusion

If you need self-exclusion, contact us via Live Chat. The team will prioritize processing your account.

5

Changing your settings

If you want to lower your deposit limit, you can change it right away. However, increasing it requires a 24-hour waiting period before it takes effect — this delay is built in to protect players.

21+

21 and above restriction

The iv66 platform is available only to players aged 21 and above. We enforce this strictly with verification checks at the registration stage. We take seriously the health, educational, and financial harm that gambling can cause to those under 21.

Parents and guardians are encouraged to use device-level parental control software to prevent children and young people from accessing online gambling platforms. If you suspect that any account is being used by a minor, please notify us immediately at [email protected].

Check Yourself

Questions you can use to check whether you have control over your gambling

Check the questions below on your own. If you answer "yes" to any of them, please consider reaching out to our Team:

Are you facing financial problems after playing?

Have you tried to stop playing but couldn't?

Is gambling causing distance or conflict with your family?

Do you constantly worry about your gambling?

If you answered "yes" to any of the above, you can reach us right away in Myanmar language via our Live Chat. Our Team is available 24/7 and all conversations are completely confidential.

Contact our Support

Actions related to responsible gambling issues

Contact us via Live Chat

You can access our 24/7 Myanmar-language Live Chat through your iv66 Account. If you want to request a betting limit, a Time-Out, or a Self-Exclusion, we can handle it through this channel. Our Team is always ready to help you.

Contact us via Email

You can email us at [email protected] for any responsible gambling matter. Requests for account limits, self-exclusion, or deposit limits are handled as a priority. Please include the time you sent the email and your Account Name.

Play safe and have fun

For any responsible gambling concerns, the iv66 Support Team is available 24/7 to help

Responsible Gambling Q&A

Frequently Asked Questions

Log in to your iv66 account and go to the "Responsible Gaming" section in Profile Settings. You can set the amount you want to deposit per day, week, or month. Reducing the limit takes effect immediately; increasing it takes effect after 24 hours. You can also contact Support for help.

Time-Out is a short-term break lasting between one week and one month — once the period ends, your account can be reopened. Self-Exclusion is a longer suspension; after you submit a request, our team will place your account on hold for an extended period. You must contact Support to request Self-Exclusion, and it cannot be lifted during the period.

Contact our 24/7 Live Chat in Burmese right away, or send an email to [email protected]. Our team will prioritise your account restriction request. All conversations are confidential, and our team is here to help you work through any issue.

Yes, all promotional emails, bonus notifications, and marketing communications will be stopped for the entire duration of your Self-Exclusion or Time-Out period. This reflects our commitment to supporting player recovery.

Send an email to [email protected] immediately and include the account details (username or email). Our team will investigate the account right away. Child protection is a priority at iv66, and accounts will be suspended based on confirmed grounds.

Decreases to your limit take effect immediately. Increases, however, are designed to take effect after a 24-hour delay — this cooling-off period is in place to protect players and cannot be changed.

Safe gambling areas to keep enjoying

Games on iv66 you can enjoy as a responsible player